All sales are final. Due to the nature of original artwork, fine art prints, and other art products, returns, exchanges, and refunds are not accepted.

Damaged Orders

I take great care in packaging each order so it arrives safely. However, if your artwork is damaged during shipping, please contact me as soon as possible.

A shipping damage claim will be started with the carrier so the appropriate reimbursement or resolution can be arranged. Please keep all original packaging and take clear photographs of the damaged artwork, shipping box, and packaging materials, as these may be required when filing the claim.

Questions or Concerns

Every situation is different, and I always want to make sure you receive what you ordered and have a positive experience with JAllen Originals.

If you have any questions or concerns about your order, please feel free to contact me at Jallenoriginalstx@gmail.com.